Make sure you're always informed about the latest product enhancements, updates, and improvements happening at INFIMA Security.
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Historical reporting allows you to access reports previously generated. These reports provide insight into past performance and can be used to track progress over time.
You can access historical reports from the Reports page. Select the report you would like and it will be sent to your inbox.
For detailed information on how to access these reports, please refer to our updated Knowledge Base.
Sometimes users want a proof they've completed a course. We've added a button to the end of every training course that generates a PDF certificate. When a user successfully completes a course, they can click the button to get a certificate in their inbox.
One of our most common support requests is to reverse the results of a simulated phishing test. Often it's a user testing the platform or a tech that inadvertently clicks on a simulated phishing email they got forwarded.
We've added a button directly into the dashboard that allows an admin to reverse the results of a simulated phishing test. Simply click the button on the Phishing Details page to reverse the results.
We're excited to announce the launch of our new knowledge base! This comprehensive resource is designed to make running your security awareness training program even easier.
Our new knowledge base is a centralized hub for all the information you need to make the most of our platform. It includes:
This resource will help you quickly find answers to your questions, streamline your workflow, and maximize the value you get from our services.
All generated reports are now accessible through our API. This includes the monthly reports, executive summaries, user risk reports, phishing campaign results, and training completion statistics.
For detailed information on how to access these reports via API, including endpoints, authentication, and response formats, please refer to our updated API documentation.
If you have any questions or need assistance integrating these new API features, don't hesitate to reach out to our support team.
In addition to the standard PDF invoice, you'll now receive an Excel file containing the same invoice data. This Excel version offers several benefits:
Based on Partner feedback we are reverting back the Classic Monthly Report as the default option. If you want to go back to the Classic Monthly Report, there's no action on your part.
Partners will have the option to choose from the Classic report, new Executive Summary, and any combination of our other reports. Reporting can be customized at the Partner level and at the client level.
Have a client that wants every detail for how their SAT program is going? This feature is for you. Configure which reports should be included in the monthly report emails that are sent on the first of every month.
Customizations can be set globally at the Partner level or individually at the client level. Click on the Monthly Report tag under Settings to make your choices.
Introducing a way to simplify QBR discussions with your clients -- a User Risk Credit Score. Available via dashboard and PDF report.
The User Risk Credit Score measures each individuals cyber risk akin to a financial credit score. It evaluates employees' cyber readiness based on completed training courses and resilience to phishing attacks.
This was a fun project to showcase how large the problem of false clicks becomes if not mitigated by your Security Awareness Training vendor. You can checkout the counter at infimasec.com/false.
What are false clicks? Today's email security products scan emails to protect users against malicious links. Unfortunately this causes "false clicks" which make it look like users clicked on a simulated phishing email. This derails user trust in a security program.