1. Partner API v2
  2. Guides
  3. Errors
Guide

Errors

One error envelope, the codes you can expect, and the request id to quote.

Errors always use one envelope:

JSON
{
  "error": {
    "code": "NOT_FOUND",
    "message": "User not found",
    "request_id": "req_01J..."
  }
}
HTTPcodemeaning
400INVALID_REQUESTmalformed body or parameters; details lists the fields
401UNAUTHORIZEDmissing, revoked, or unknown API key
403FORBIDDENkey lacks the scope, or the client is outside the key's access
403FEATURE_DISABLEDthe feature (for example Dark Web Monitoring) is not enabled for this client
404NOT_FOUNDno such object within the key's access
409CONFLICTthe object already exists (for example a user with that email)
429RATE_LIMITEDslow down; see Retry-After
500INTERNAL_ERRORour fault; include request_id when you contact us

Request ids

Every response carries X-Request-Id. Quote it when reporting a problem.